Customer Care for Element Vape
As a leading e-liquid business that delivers legal USA nicotine products to consumers, cannot stress enough how vital it is to deal with your Element Vape package properly. The security of consumers’ safety is very important, and we do everything we can to make sure your orders are processed quickly and securely. However, some of the issues we experience with returning customer goods, often stem from our lack of knowledge or patience. For these reasons, we have created a simple guide to help you deal with your return packages.
If you have received a mistake through your local shipping and delivery service and would certainly like to end your order, 1st check your email and/or spam filter to make sure you clicked on the correct delivery address and/or LINK. Once this has been done, in case you are continue to thinking about continuing, basically reply to the e mail with the information on your request and you may greatly appreciate any kind of assistance you may offer. For specialized issues, you might need to get in touch with customer care via their particular telephone number: (Toll Free). Alternatively, if an individual have any other questions, you can send us a great email and all of us will do our utmost to be able to assist you.
Your package will arrive at your door within more effective to ten functioning days. Please note of which shipping times may possibly vary from 1 courier company in order to another. It is therefore, constantly preferable to buy with a trustworthy company. To aid ensure your package arrives safely, all of us always advise of which you sign your current parcel’s “Thanks For Sending” section in order to arrives. Your nearby delivery services usually are required to obviously display this signature bank confirmation on just about all sent items, which includes Element Vape products.
Once your parcel is here at your entrance, you need to collect that as Puff Bar Flavors soon as possible. This is usually normally done by simply completing a self-addressed, stamped envelope together with your return address and tracking number. Upon arrival, keep your unit is completely charged and ready to start using this immediately. Usually do not wait around for your Component Vape product to be able to warm up; it can not be stressed enough, particularly in the case of rechargeable batteries.
As defined in the above paragraph, when shipping in order to UK residents, shipping is going to be facilitated by certainly one of our nationwide network of courier companies, such since DPD, FED FORMER MATE or UPS – but please enable for additional fees to be obtained into consideration any time placing your buy. Customers located inside the Republic of eire are not authorized to buy online. Within most cases, customers located within the Republic of Ireland in europe will be not able to purchase the item with the use of credit cards or free e cards. All of us are currently experiencing some issues together with credit card fraud in European countries and in certain cases, payments made using these methods may possibly be declined or even reversed. In inclusion, all deliveries in order to EU customers may be controlled by taxes and import responsibilities.
Any time shipping internationally, please note that persuits procedures are extremely time-consuming and frequently require the assistance of a good independent customs broker. In the case of an imported product, delivery occasions will be dependent on your courier’s international delivery service and transit occasions may greatly go beyond our internal shipping estimates. Should you be uncertain of expected transportation times, please get in touch with us immediately. Global orders will typically arrive within 3 to 5 business days following payment has recently been received.
For those questions regarding this matter, please note that every questions should be aimed towards our company headquarters. Should a person need to make changes or inquire concerning our services within general, you can do so at anytime during business hours, Monday through Friday, except Weekend, Wednesday, and Thursday. Should you have any other concerns, you can possibly contact our client service team or even one of our own sales representatives in the main office. In the event you prefer to spot your order on the internet, you are welcome to visit our website and follow typically the simple instructions provided. All billing in addition to ordering information will be provided in the click associated with a button.
As constantly, we strongly advise that all orders be paid for entirely before delivery or delivery associated with products. Any adjustments to shipping or perhaps delivery policies is going to be clearly indicated after receipt of payment. In the event of a problem in any product, please contact us right away for any return or substitute. As long since your satisfaction will be our most critical, we all will work with you to definitely make positive that you have got the absolute best electric products available.